Surface Book Diagnostics Service. If you are experiencing any issues with your phone, such as liquid damage, software issue or anything else that you are unsure off, please use this option. There is a £20.00 diagnostics fee for this service. If you agree to go ahead with the diagnosed problem, we will wave the fee. If you decline the repair, you will be charged £20.00.
Surface Book Screen Replacement. If the screen on your device is broken, smashed and/or you are experiencing issues with the touchscreen, then it's very likely that your screen is broken or defective. We will replace the screen, service your device and install a complementary tempered glass screen protector.
Surface Book Battery Replacement. If your device is not holding charge or not powering on, then it is possible that your battery is faulty. We can replace that for you.
Surface Book Charging Port Repair. If your device is not charging, not connecting to the computer, showing accessory not supported, then it is possible that your Charging port is faulty and might need replacing.
Surface Book Earpiece Speaker Repair. If you are having trouble hearing people during calls, then there could be a problem with the earpiece speaker. If this is the case, we can repair or replace the part and have your phone up and running between 15 minutes to an hour.
Surface Book Signal Problem Repair. If you are experiencing issues connecting to your network provider, wifi or Bluetooth, this is most likely an internal hardware issue which needs to be diagnosed and resolved.
Surface Book Software Problem Repair. If your phone is frozen or unresponsive, this can be due to a corrupt operating system, malware attack or virus on your device. These problems can be resolved depending on the cause. The software repair process can take between 1 to 2 hours, depending on the amount of data on your device. Other charges may apply in case we have to backup and restore your data.
Surface Book Liquid Damage Diagnostics. If your device has come into contact with liquid and seems to be malfunctioning or not turning on, we can diagnose what exactly is causing the fault(s). If you require this service, please turn the device off and DO NOT attempt to power on or charge the device. There is a £20.00 Diagnostics fee for this service; however, if you agree to go ahead with the repair, we will wave the fee. If you decline the repair, you will be charged £20.00.
Surface Book Microphone Repair. If you are on a call and the person on the other end cannot hear you, then it means your microphone has stopped working. It could be a problem with the internal hardware, or the microphone needs replacing.
Surface Book Unlocking Service. If your phone is locked to a specific network, you can unlock it to use any sim card or network operator worldwide. The unlocking process can be done within minutes or take, on average, between 1 to 3 working days. Some networks might take up to 10 days. The price of unlocking depends on the device and network. Please contact us for a price.